CRM's Informatica integration boosts AI and data ARR, expanding Data 360 and Agentforce capabilities, and opening new ...

Salesforce’s acquisition of Informatica shifts the data foundation from being strategic to more structural, as the customer ...

Salesforce wants to own the data, content, integration and agent layers AI needs to operate across the enterprise. Here's ...

AI models without strong business context risk costly errors, but vendor approaches to “context” vary. Enterprises must take ...

Working with complex enterprise data once required extensive technical expertise. That barrier is lowering, as demonstrated by data integration platform provider Nexla Inc.’s launch of a ...

Low quality of data is the biggest hindrance in the enterprise leap from pilot stage AI-systems to production ready AI agents, as per Anand Ramamoorthy, Director APAC Data Governance and Quality at ...

Enterprises migrate to real-time data processing, analytics to support decision-making by AI agents, new research saysSTAMFORD, Conn.--(BUSINESS WIRE)--$III #AI--Enterprises increasingly are adopting ...

Salesforce pays $3.6 billion for AI-powered customer service agent provider to strengthen its position in the AI market.

Spread the love“`html Migrating data to a new Customer Relationship Management (CRM) system can feel like a daunting task for businesses of any size. With the right guidance, however, it can transform ...

Salesforce's new autonomous service agent charges only for issues it resolves end to end, tying vendor revenue to customer outcomes.

When the IBM PC was new, I served as the president of the San Francisco PC User Group for three years. That’s how I met PCMag’s editorial team, who brought me on board in 1986. In the years since that ...